Frequently Asked Questions

How do I sign up for Pagem?

All accounts begin on the website with our free registration process. You must create an account on the website before using the mobile app. Simply click the Sign Up link to begin your registration.

You will be asked to enter your name, email and phone number (for paging).

Then you'll be asked to create a password that contains at least 11 characters, including 1 lowercase character, 1 uppercase character, and no more than 3 repeated characters.

Once your password is accepted you can login and complete the account setup wizard, as well as verify your email. Note, if you don't see your email validation code in your inbox, please check your spam folder!

Once you're logged-in, you can download the mobile app from the Google Play or Apple App Store and connect it to your new website account.

How do I invite people to page?

On the Dashboard you can invite people using either their phone number or their email. They'll receive and sms or email invite with your name.

Each person you invite must create their own free account on the Pagem website and install the mobile app in order to send and receive pages as well.

What's the difference between a business and personal account?

Business accounts are useful for dispatching pages from the operator dashboard. They don't have a mobile phone (it's a business after all, not a person) so they can only send pages.

And with business accounts you can setup multiple Users (dispatch operators) to send pages to your employees, associates and groups.

If you want to setup a free business account, please setup your individual account first so you'll have someone to page in your new business account.

How do I change pagees or cancel my account?

Visit the billing screen on the Pagem website to change your number of paid pagees, or to cancel your subscription altogether.

Note, this can only be done through the Pagem website.

Can I download or delete my data?

Yes, Pagem is fully GDPR compliant.

Through your account Settings on the website you can download all the data within your account, as well as delete your account.

What information do you collect about me?

Pagem asks for your name, email and phone number (for paging). Nothing more.

When you elect to purchase additional pagees, our payment processor (stripe) will ask for your credit card information which Pagem does not see nor retain. The system also keeps track of your history of activity within the app for your Recent Activity screen.

What about API access?

API access is available for free for the first 30 days on any new account.

After 30 days we charge an additional $1 per month for each additional Pagee for maintaining API access (minimum one additional Pagee is required).